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Service Standards were first published in January 2007 in accordance with requirements of the Postal Accountability and Enhancement Act of 2006. Service Standards are updated quarterly to reflect changes in the processing, transportation, and delivery network.

Service Standards are officially defined as" A stated goal for service achievement for each mail class." A Service Standard represents the level of service that the USPS strives to provide to customers. These standards are considered to be one of the

primary operational goals, or benchmark against which service performance is compared in various measurement systems.

Instructions to Download the Service Standards

  • Right-click on a link and select Save Target As...
  • Review where your file will be saved in the Save As window.
  • Select the Save button to download the document to the location shown in the Save As window.

All data files will be updated each Postal quarter in the months of January, April, July and October.

First Class Presort mail, properly prepared and containerized, for local plants SCF service area, entered by applicable CET, will receive overnight service. The list of overnight pairs can be downloaded from the Important Links section above.

The Originating and Destinating data files [excel and text] will take a few minutes to open and/or download due to their large file size. Please be patient.

For your convenience, we have provided all data files as two different formats, MS Excel and fixed-length text.

Contact Information:

Important Updates

RSS Feed for Important Updates Section

Coming Soon: PostalPro

The RIBBS website has been redesigned and is in the process of transitioning to a new home called PostalPro. www.postalpro
will become the primary source for USPS mailing information.

PostalPro leverages powerful search functionality, intuitive navigation, and a modernized, mobile-friendly design.

Upcoming 2017 Releases

Upcoming 2017 Releases

January 2017 Price Change Fact Sheet

January 2017 Release Overview

January 2017 Release Notes

Market Dominant Pricing Files

Click here for weekly Incorrect Scanner Configuration Report

Click here for 2015 Network Consolidations

Click here for Mail Processing Current and Future Operating Plan

Click here for Network Rationalization Service Standard Analysis

Click here for Plants with Remittance Mail Documents

Click here for Customer Letter regarding 2015 Network Consolidations

Click here for the new Service Type ID information page

Service Hub Facilities

Service Hubs – Mail Prep and Entry

Presort Reference Data Issue Log

FAST Label List Test Data

FAST Enhancements September 25, 2016

IV Migration Overview

Getting Started with Full-Service Intelligent Mail

PostalOne! Contingency Plan

For mailers unable to submit electronic information, click here for the PostalOne! Contingency Plan.


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