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Product Tracking and Reporting (PTR) is the database that stores tracking scan data for all barcoded packages and extra services products. The scan events take place from acceptance all the way to delivery. The tracking information comes from business mailer's files, handheld scanners, retail equipment, mail processing equipment, and several other Postal systems. PTR also sends payment information to the Electronic Verification System (eVS) and the Electronic Marketing Reporting System (EMRS). Signature images are also available for applicable products. Extract files are sent to

business customers to supply them with

tracking events. The USPS Tracking™ website is also available to individual customers to check the delivery status of their items and request proof of delivery or e-mail notification, when applicable.

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Important Updates

The "Heartbleed" bug hasn't affected Postal Service websites that require customers to provide usernames and passwords, according to USPS IT and the Corporate Information Security Office (CISO). To learn more information, click here.

Standard Mail DSCF Load Leveling Final Rule Published in the Federal Register

The Postal Service has released its Federal Register final rule revising the service standards for Standard Mail that is eligible for Destination Sectional Center Facility (DSCF) rates. These changes will allow a more balanced distribution of DSCF Standard Mail across delivery days. With its new rules, USPS is extending delivery expectation to four days for mail entered on Friday and Saturday. National Implementation began April 10, 2014.

January 2014 Price Change Fact Sheets

Getting Started with Full-Service Intelligent Mail

PostalOne! Contingency Plan

For mailers unable to submit electronic information, click here for the PostalOne! Contingency Plan.


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