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Full-Service Webinar Series
The Postal Service encourages mailers to migrate to the use of Full-Service Intelligent Mail® when mailing First-Class Mail® postcards, letters, and flats, Standard Mail® letters and flats, Periodicals letters and flats and Bound Printed Matter flats.

Full-Service provides customers with:

  • An additional per piece discount on every Full-Service mailpiece.
  • Address correction information at no additional cost for Full-Service mailpieces, providing Change of Address (or COA) information and Nixie (or undeliverable-as-addressed) information.
  • The ability to track service performance through reports and scan information.
  • Container, tray and mailpiece visibility.
  • Annual permit fees waived when 90 percent or more of cumulative annual mailings consist of Full-Service mail.
  • The opportunity to use the same permit at any location via our Mail Anywhere program.

Full-Service Intelligent Mail Open Line Calls
A Full-Service Intelligent Mail "Open Line" is scheduled for the first Wednesday of every

month from 2 p.m. to 3 p.m. EST. USPS® representatives will be online to answer any questions related to Full-Service Intelligent Mail. To join the call, click on the link no more than 15 minutes before the start of the call.
Log On: https://uspsmeetings.webex.com/uspsmeetings/j.php?ED=235186642&UID=0&RT=MiMxMQ%3D%3D
Audio: (855) 860-7461
Conference ID: 747 493 349

Full-Service Webinar Series
A series of webinars are scheduled to assist mailers in transitioning to Full-Service Intelligent Mail. The webinars are designed to walk you through the process and help you get the most out of using Full-Service. Mailers are encouraged to attend all four session in the series.

Getting Started with Full-Service

Full-Service MIDS and CRIDS

The Business Customer Gateway

Full-Service Feedback

To start the online events
At least 30 minutes before the starting time:

1. Go to the Web Event address for attendees
2. Log in to your host account if you have not yet done so.
3. On the Event Information page that appears, click "Start Now".

To review the new requirements for Intelligent Mail parcel barcodes, access the recorded webinar and presentation at the following links:

Intelligent Mail Package Barcodes

Date: Wednesday, January 22, 2014
IMpb Training Presentation with Notes
IMpb Training Slides Only
Link to Recording

Contact Information:

Important Updates

Standard Mail DSCF Load Leveling Final Rule Published in the Federal Register

The Postal Service has released its Federal Register final rule revising the service standards for Standard Mail that is eligible for Destination Sectional Center Facility (DSCF) rates. These changes will allow a more balanced distribution of DSCF Standard Mail across delivery days. With its new rules, USPS is extending delivery expectation to four days for mail entered on Friday and Saturday. National Implementation began April 10, 2014.

January 2014 Price Change Fact Sheets

Getting Started with Full-Service Intelligent Mail

PostalOne! Contingency Plan

For mailers unable to submit electronic information, click here for the PostalOne! Contingency Plan.


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