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Informed Visibility® (IV®) is an enterprise system that will be a real-time, single source for all mail and mail aggregate information, leveraging data to provide business intelligence for USPS functional groups and the mailing industry, by delivering:

  • Event-driven internal measurement of all mail
  • Real-time service performance diagnostics
  • Predictive workloads and mail inventory management of mail and packages
  • End-to-end tracking of mail

With IV, the mailing industry can leverage key information about their mailings to manage operations, refine processes, and adjust marketing campaigns as needed.

Mail Tracking & Reporting (MTR) Migration Phased Approach

as of 1/10/17
Scope Deployment**
Release 1.0
  • Piece Visibility – Automation Scans (IMb Tracing)
  • Container and Tray Visibility
  • Bundle Visibility – Automation Handling Events
  • Phase 1 of Web-Enabled Mail Tracking
  • Phase 1 of Flexible Data Provisioning
  • Flexible Data Delegation
  • Piece Visibility – Logical Delivery Events
Feb. 2017
Release 2.0
  • Roles and permissions management
Feb./Mar. 2017
Release 2.1
  • Bundle Visibility - Logical Out for Delivery Events
  • Logical Delivery Events for mail that receive Logical Out for Delivery Event
  • Assumed events for nested mail objects based on container, handling unit, and bundle handling events
Mar. 2017
Release 3.0
  • Start-the-Clock Visibility
  • Phase 2 of Web-Enabled Mail Tracking
Apr. 2017

Additional releases for FY17 are still being planned.


**Dates are contingent on pilot results.

Click here to view the Release Roadmap for additional information.
Latest News
IV Program Information
IV User Guides and Training
MTAC User Group 4 on Informed Visibility

Contact Information:

  • Informed Visibility Customer Help Desk
  • Phone: 800-238-3150, select Option #2
  • Email: InformedVisibility@usps.gov
  • Page updated: 01/10/2017
Important Updates

RSS Feed for Important Updates Section

Coming Soon: PostalPro

The RIBBS website has been redesigned and is in the process of transitioning to a new home called PostalPro. www.postalpro
will become the primary source for USPS mailing information.

PostalPro leverages powerful search functionality, intuitive navigation, and a modernized, mobile-friendly design.

Upcoming 2017 Releases

Upcoming 2017 Releases

January 2017 Price Change Fact Sheet

January 2017 Release Overview

January 2017 Release Notes

Market Dominant Pricing Files

Click here for weekly Incorrect Scanner Configuration Report

Click here for 2015 Network Consolidations

Click here for Mail Processing Current and Future Operating Plan

Click here for Network Rationalization Service Standard Analysis

Click here for Plants with Remittance Mail Documents

Click here for Customer Letter regarding 2015 Network Consolidations

Click here for the new Service Type ID information page

Service Hub Facilities

Service Hubs – Mail Prep and Entry

Presort Reference Data Issue Log

FAST Label List Test Data

FAST Enhancements September 25, 2016

IV Migration Overview

Getting Started with Full-Service Intelligent Mail

PostalOne! Contingency Plan

For mailers unable to submit electronic information, click here for the PostalOne! Contingency Plan.


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