United States Postal Service
Site Index A-Z
Site Index by Topic
Document Locator
Contact Us

ADVANCE Notification & Tracking System
Timing the delivery of advertising is critical to the success of marketing materials and advertisements.

Advertisers and publishers depend on the USPS® to honor their requests for delivery of advertisements or periodicals within specific time frames.

The ADVANCE program was developed to meet this service expectation. ADVANCE utilizes state-of-the-art technology to notify delivery units of time-sensitive mailings and monitor their performance in meeting the customer's requested in-home delivery dates.

Through ADVANCE, mailers can provide information about upcoming, time-sensitive mailings to the National Customer Support Center (NCSC) to ensure timely delivery. In addition to information about where they will be mailing, advertisers provide the actual mailpiece.

ADVANCE allows the NCSC to increase customer satisfaction and recognition of the USPS among the advertising and direct marketing communities and enhances the reputation of the USPS as a dependable service provider.

Contact Information:

  • Phone: 877-640-0724
  • Email: nadv1@usps.com
  • Page updated: 09/04/2008

Important Updates

Standard Mail DSCF Load Leveling Final Rule Published in the Federal Register

The Postal Service has released its Federal Register final rule revising the service standards for Standard Mail that is eligible for Destination Sectional Center Facility (DSCF) rates. These changes will allow a more balanced distribution of DSCF Standard Mail across delivery days. With its new rules, USPS is extending delivery expectation to four days for mail entered on Friday and Saturday. National Implementation began April 10, 2014.

January 2014 Price Change Fact Sheets

Getting Started with Full-Service Intelligent Mail

PostalOne! Contingency Plan

For mailers unable to submit electronic information, click here for the PostalOne! Contingency Plan.


Contact Us        Version 2.02 Release Notes     Privacy Policy